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Alliance Infotech is a leading provider of Customer Interaction and Relationship Management Solutions to Enterprises, Contact Centers, Financial Institutions, Revenue Authorities and National Security Agencies. With over 300 man-years of experience we have gained expertise in the fields of enterprise grade computer telephony components and e-business infrastructure software. We deliver the critical building blocks to serve the converging Internet and Telecommunication market segments. Through our products, custom application development and consulting services we enable companies to reengineer critical business processes for stronger relationships and enhanced interactions. We have implemented systems around the globe that have answered more than 10 million calls and continue to do so.

Alliance has established relationships with many global leaders to help build strategic and compelling technological solutions. Alliance is a Microsoft Certified Partner, an Intel Dialogic integrator for Computer Telephony Solutions, an Ai-logix integrator for Voice logging applications and a Scansoft integrator for Speech Recognition solutions. Our products have been deployed with equipment from leading telecommunication manufacturers such as Avaya, Ericsson, Siemens, Panasonic, NEC, Alcatel and Nortel.

At Alliance we are committed to offer our clients specific software solutions through which the businesses can leverage themselves on a pedestal much higher than their competitors. Our mission is to enable businesses to manage their relationships and interactions. To customers Alliance is not just a vendor but also a trusted partner. Our cost effective and quality proven solutions have guaranteed a rapid ROI to a diverse range of our esteemed clients.

 
 

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